Workers’ Compensation Insurance FAQ

What is Workers’ Compensation Insurance?

Workers’ Compensation Insurance is a type of insurance that helps employees cover medical care, income replacement, and with other support if they’re injured or become ill due to their work. If something happens on the job, workers’ comp ensures you get the help you need.  Please see PDFs attached for an overview of your rights and additional FAQs.

Who does this apply to?

This FAQ applies to employees in all states except Ohio and Washington. Please see here if you live in Ohio, or here if you live in Washington. 

Finding Medical Providers and Facilities

Use this Online Search Tool for an up-to-date list of providers who can assist if you’re injured at work. For the online provider search, click on “the Hartford Select CA MPN” if you work in California, or “The Hartford External” if you work in any other state (excluding Ohio and Washington). If you live in Ohio, please see here.  If you live in Washington, please see here. 

Policy Number Information

Please refer to our policy number 83WEBK9GHK for any workers’ comp needs. If you're asked for your company name, use Sparrow Outlets Holdco, LLC.

How to Report an Injury

You can report an injury:

    1.    Online by clicking here to report.

    2.    Over the phone by calling 800-327-3636 (available 24/7/365).

Prescription Needs?

If you need medication because of a work-related injury, use the temporary prescription ID card included here to cover prescription costs.